Plans change, so an exam date can move. AACE International (AACEI) lets you change your Certified Cost Professional (CCP) exam booking, but a 72-hour notice period decides what it costs. This guide explains the rule, then shows how to reschedule and says plainly where AACEI gives no detail.

The 72-hour rule at a glance

How does the 72-hour rule work?

AACEI’s examination delivery page says that you can reschedule or cancel without forfeiting your fee if AACEI receives notice 72 hours before the exam. AACEI’s certification FAQs then split the rule in two. A change made more than 72 hours before the exam is a reschedule, and a change made 72 hours or less before it is a cancellation.

However, the two AACEI pages word the boundary slightly differently. Therefore, do not cut it close. Change your booking well before the 72-hour mark. This is our advice, not an AACEI rule.

How do you reschedule your exam?

First, with more than 72 hours of notice, change your booking through your Kryterion test taker profile. AACEI states that this carries no added cost. Also, our guide to test center and online options explains how the booking works.

Choose a new date with care

First, check your six-month registration window. Then pick a date that leaves room for the monthly grading cycle. Our guide on when you get CCP exam results explains the cycle.

Confirm the new booking

After you change the booking, check the confirmation email. Then you can see your new start time and your Test Taker Authorization Code. Also note the time zone, because the deadline depends on it.

What if you are inside 72 hours?

Contact AACEI certification staff at certification@aacei.org. For example, AACEI says that a fee can apply to a change made inside 72 hours. However, the pages that we checked do not state the amounts.

Do not simply miss the exam

A no-show is worse, because you forfeit your scheduling fee, and the missed appointment counts as one of your exam attempts. Also, our guide on arriving late and no-show rules explains the detail.

Change your booking early. A change in time costs less than a no-show.

Can you get a refund?

AACEI has a strict no-refund policy. It states that refunds are not permitted for a change of mind, and that a cancelled exam is not refunded either. Still, AACEI may grant a refund for an AACEI computer system error or human error by AACEI staff.

Are you still outside the window?

Enter your exam time and the current time. Then the checker shows whether you can still reschedule at no added cost.

Does rescheduling affect your attempts?

AACEI states that a no-show counts as one of your exam attempts. However, the pages that we checked do not say that a reschedule made in time uses an attempt. You have up to three attempts within your six-month registration period, and two of them are at a reduced fee.

Start soon after clearance

AACEI recommends that you schedule soon after you receive clearance. Then you keep time in reserve for a change of date. Also, our guide to the CCP exam retake rules explains what happens after an unsuccessful attempt.

Where can you get help?

Scheduling problems go to Kryterion candidate services, which AACEI says operate around the clock except as otherwise noted. However, for changes inside 72 hours, contact AACEI certification staff.

FAQ: rescheduling the CCP exam

About the 72-hour rule

About attempts and booking

Where does 3FOLD Training fit?

3FOLD Training is an AACEI Approved Education Provider, licensed by KHDA (Knowledge and Human Development Authority) in Dubai. Our CCP exam preparation program is self-paced on the 3FOLD Learn LMS (learning management system). It includes 40 on-demand video lessons, a complete CCP study guide, 3 full-length mock exams, a memo writing guide, a formula sheet and glossary, and support with your AACEI application. 3FOLD Training was established in 2008. 3FOLD Training has prepared 30,000+ learners.