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ISO 45001 Contractor Management: How to Audit Outsourcing and Procurement
How to check that contractors are selected on safety criteria, hazards are coordinated, outsourced work is controlled and requirements reach contractor workers.
3FOLD Training is a CQI IRCA Approved Training Partner (ATP 6039853) · Licensed by KHDA, Dubai
Many serious workplace incidents involve people who do not work for the organization that runs the site. A contractor brings new hazards to the site, and the organization’s own work can put the contractor’s workers at risk. For that reason, ISO 45001 asks organizations to control procurement, coordinate with contractors and keep control of outsourced work. An auditor looks past the contract and asks whether the arrangements work on the ground. This guide is for auditors working to ISO 45001:2018 and for anyone preparing for the CQI (Chartered Quality Institute) and IRCA (International Register of Certificated Auditors) ISO 45001 Lead Auditor course.
To audit contractor management in ISO 45001, check that the organization controls the procurement of products and services so they conform to its OH&S management system. For contractors, check that it coordinates with them to identify hazards and control risks in both directions, defines OH&S criteria for selecting them and makes sure they and their workers meet its requirements. For outsourcing, check that outsourced functions are controlled, consistent with legal and other requirements and within a defined degree of control. Clause 8.1.4 of ISO 45001:2018 sets these requirements.
| Standard audited | ISO 45001:2018, Occupational health and safety management systems |
| Clause | 8.1.4, Procurement (general, contractors and outsourcing) |
| Purpose | Keep OH&S control when work is bought in or handed to others |
| Key tests | Selection criteria, hazard coordination, requirements for contractor workers, control of outsourced work |
| Evidence to use | Procurement records, contracts, induction records, permits and interviews |
| Related course | ISO 45001 Lead Auditor · PR357 · CQI and IRCA |
What does ISO 45001 clause 8.1.4 require?
It requires control of procurement, coordination with contractors and control of outsourced functions.
Clause 8.1.4 of ISO 45001:2018 has three parts. The general part asks the organization to establish, implement and maintain processes to control the procurement of products and services, so that they conform to its OH&S management system. The contractor part asks it to coordinate its procurement with contractors to identify hazards and assess and control OH&S risks. The outsourcing part asks it to make sure outsourced functions and processes are controlled. Always check the exact wording in the current standard. Our guide to how an ISO 45001 audit works shows where this check sits in an audit, and our guide to the role of top management in ISO 45001 explains who is accountable.
What makes good contractor control under ISO 45001?
Good control coordinates hazards in both directions and applies safety criteria from selection to the end of the work.
The table turns the contractor requirements into audit questions. Use it to judge how one contractor arrangement is managed.
| Requirement | What the auditor asks |
|---|---|
| OH&S criteria for selection | What safety criteria were used to choose this contractor? |
| Contractor activities that affect the organization | Which hazards from their work were identified and controlled? |
| Organization’s activities that affect contractor workers | Which hazards from our work were shared with them? |
| Effect on other interested parties | Who else on site could be affected, and how was that handled? |
| Requirements met by contractors and workers | How does the organization make sure they follow its rules? |
A contract that names safety is not the same as a site where contractors work safely.
Want to practice auditing a real process? The course includes editable audit working documents and a case study.
How is outsourcing different from using a contractor?
Outsourcing hands a function or process to someone else, and the organization must still control it.
A contractor often works on the organization’s site, while an outsourced function might be performed elsewhere. Either way, clause 8.1.4 asks the organization to make sure outsourced functions and processes are controlled, that the arrangements are consistent with legal and other requirements and with the intended outcomes of the OH&S management system, and that the type and degree of control are defined within the system. “The supplier is responsible” is therefore not a complete answer. Our guide to auditing the hierarchy of controls explains how controls are chosen.
| Arrangement | Example | What the organization still controls |
|---|---|---|
| Contractor on site | Electrical maintenance crew | Site rules, hazard briefing, permits and supervision |
| Outsourced process | Waste handling or cleaning | Type and degree of control, legal fit and results |
| Purchased product or service | Equipment or protective gear | Conformity to its OH&S requirements |
How do you plan an audit of contractor management and procurement?
Ask for the list of contractors, the selection records and the permits, and pick arrangements to trace.
Request the list of current contractors and outsourced functions, the procurement procedure, selection criteria, contracts, induction and permit records and any contractor incident reports. Choose arrangements of different kinds, such as a high-risk contractor, a long-term outsourced process and a short visit. Plan to visit the area where contractors work and to speak to contractor workers. Our ISO 45001 audit plan and checklist guide shows how to build this into your checklist, and our guide to the documents required for an ISO 45001 audit helps you decide what to read first.
What evidence should you collect?
Collect procurement and selection records, contracts, induction and permit records and what you see on site.
| Check | Records | Interview or observation |
|---|---|---|
| Safety criteria in selection | Procurement procedure and selection records | Ask how a recent contractor was chosen |
| Hazards coordinated | Joint risk assessments, method statements and permits | Ask the site lead and the contractor lead what was agreed |
| Requirements reach contractor workers | Induction and training records | Ask contractor workers what they were told |
| Outsourced functions controlled | Contracts, monitoring and review records | Ask who checks the outsourced work and how |
| Performance is followed up | Incident, inspection and review records | Ask what changed after a contractor incident |
Remember that a comment is a lead, and you confirm it with a record or an observation. Our guide to how to interview workers in an ISO 45001 audit shows how to ask the questions.
How do you interview people about contractor management?
Speak to the person who buys, the person who supervises and the contractor’s own workers.
- Ask the buyer how safety criteria are applied when contractors are selected.
- Ask the site supervisor how hazards are shared and who checks the work.
- Ask a contractor lead which hazards the organization told them about.
- Ask contractor workers what induction they had and what they would do in an emergency.
- Ask for a recent incident or near miss involving a contractor and what was done.
Our guide to worker consultation and participation in ISO 45001 explains how workers, including contractor workers, can be involved, and our guide to auditing emergency preparedness and response in ISO 45001 covers what contractors must know in an emergency.
Not sure whether to start as an internal or lead auditor? Compare the two roles in our guide.
What gaps do auditors commonly find in contractor management?
Common gaps are price-only selection, no hazard coordination, no induction and no follow-up.
- Price-only selection. Safety was not a criterion when the contractor was chosen.
- No hazard coordination. Each side works without knowing what the other is doing.
- No induction. Contractor workers start without site rules or emergency information.
- Outsourced work left alone. Nobody checks it after the contract is signed.
- No follow-up. Contractor incidents do not change how the next contractor is chosen.
Treat these as prompts, not conclusions, and confirm each one with evidence before you raise a finding. Our guide to auditing OH&S monitoring in ISO 45001 covers how performance is tracked, and our guide to auditing management review in ISO 45001 shows where contractor results should be reviewed.
Contractor simulation: choose the best auditor action
For practice only. Read each situation and choose the best response. These scenarios were written by 3FOLD Training and are not real exam questions.
1 scenario answered: 1 of 1 correct
Preloaded example: Situation 1 is already answered. A contractor chosen on price alone should prompt you to ask what safety criteria were used.
Frequently asked questions
What does ISO 45001 clause 8.1.4 require?
Clause 8.1.4 of ISO 45001:2018 requires the organization to control the procurement of products and services so they conform to its OH&S management system, to coordinate with contractors to identify hazards and control OH&S risks, and to ensure outsourced functions and processes are controlled. Always check the exact wording in the current standard.
How do you audit contractor management in ISO 45001?
Ask for the list of contractors, the procurement and selection records, contracts, induction and permit records and incident reports. Check that safety criteria are used in selection, that hazards are coordinated in both directions, that contractor workers meet the organization’s requirements and that results are reviewed. Confirm what you hear with records and observation.
Does ISO 45001 apply to contractors?
ISO 45001 applies to the organization’s OH&S management system, and workers include persons doing work under the organization’s control. The organization must coordinate with contractors to identify hazards and control OH&S risks that arise from the contractors’ activities, from its own activities that affect contractor workers and from effects on other interested parties.
What is the difference between a contractor and outsourcing in ISO 45001?
A contractor usually works on the organization’s site or for it, while outsourcing hands a function or process to an external party. Clause 8.1.4 asks the organization to coordinate with contractors and to ensure outsourced functions are controlled, with the type and degree of control defined within its OH&S management system.
What evidence do auditors look for on ISO 45001 contractor control?
Auditors look for the contractor list, the procurement procedure, selection criteria, contracts, joint risk assessments and method statements, permits, induction and training records for contractor workers, monitoring of outsourced work and review of contractor incidents. They also interview buyers, supervisors, contractor leads and contractor workers.
Who is responsible for contractor safety under ISO 45001?
The organization remains responsible for controlling its OH&S risks, including those arising from contractors and outsourced functions, even where the contractor also has duties. Saying the supplier is responsible is not enough, so an auditor looks for the organization’s own control and coordination.
Does the ISO 45001 Lead Auditor course teach contractor audits?
According to the 3FOLD Training course page, the ISO 45001 Lead Auditor course is delivered as 40 hours of Virtual Instructor Led Training (VILT) and teaches the audit method, which you can apply to clauses such as procurement and contractor control. We prepare you for the exam; CQI and IRCA examine and certify.
Where 3FOLD Training fits
3FOLD Training is a CQI IRCA Approved Training Partner (ATP 6039853), licensed by the Knowledge and Human Development Authority (KHDA) in Dubai. The ISO 45001 Lead Auditor course is delivered as 40 hours of Virtual Instructor Led Training (VILT), with learning management system (LMS) access for class recordings and mock exams, and you can check the next available batch on the course page. We prepare you for the exam; CQI and IRCA examine and certify. Before you book, read what you need in our eligibility guide.
Ready to audit with confidence? Check the next batch and see what the course includes.
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